Shipping policy

Shipping Policy

1. Order Processing Time

Thank you for visiting our store.

All orders will be processed and shipped within 1-3 business days.

Please note: Weekends and holidays are not included in processing time;

We will send an order confirmation email after order confirmation;

We will contact you promptly if an item is out of stock or if there are any issues with the order information.

2. Shipping Methods and Estimated Time

We offer the following shipping services:

Shipping Method | Estimated Delivery Time

Standard Delivery | 7-15 business days

Express Delivery | 3-7 business days

Actual delivery time may vary due to the following factors:

Destination country/region;

Customs inspection;

Weather or force majeure;

Logistics delays during holidays.

3. Shipping Costs

We calculate shipping costs based on order amount and delivery region.

Current Shipping Policy:

Actual order is based on Standard

Shipping costs will be automatically calculated on the checkout page.

Final shipping costs will be displayed before you submit your order.

4. Order Tracking

After your order is shipped, we will send you tracking information via email.

You can use the order tracking number to check your package status. If you are unable to track your shipment within 7 days of receiving the shipping notification, please contact us:

Email: 846180071@qq.com

5. International Orders and Customs Duties

For international orders:

Packages may need to undergo local customs inspection;

Buyers may be responsible for import taxes, customs duties, or other related fees;

Delays caused by customs are beyond the seller's control.

6. Address Information

Please ensure that the shipping address you submit is accurate.

If the order has already been shipped, we may not be able to change the delivery address.

Due to an incorrect address:

Package returned;

Delivery failed;

Reshipment fees;

These may need to be borne by the customer.

7. Lost or Delayed Packages

If you have not received your order after the estimated delivery time, please contact us.

We will assist you in tracking the shipment status.

Please note:
If the tracking shows "Delivered" but the customer has not received the package, we will assist in the investigation;

Refunds may not be possible due to issues caused by incorrect addresses provided by the customer.

8. Contact Us

For any logistics-related questions, please contact us:
Email: 846180071@qq.com
Customer Service Hours:
Monday - Friday
9:00 AM - 5:00 PM